|
Course Description:
Performance measures are a critical link between strategy and execution.
An organization reflects its strategies and values by its choice of
measurements and how these are used to influence employee behavior.
What is measured is managed and what is managed, leads to results.
Traditional approaches
to performance measurement have been financially focused and serve a
“command and control” function. However, a rapidly changing business
environment has placed new demands on measurement systems. The need to
control has been transformed into a need to “predict and prepare” the
organization for the next challenge and opportunity. Measurement systems
are evolving from performance measurement to performance management, an
integrated system that links strategy, resources, and processes in a
coherent and understandable framework.
In this seminar, we will
discusses integrated performance management systems (I-PMS) and how they
differ from traditional performance measurement systems. We will explain
different types of performance management models including the Balanced
Scorecard, the Intangible Asset Monitor, and the Skandia Navigator and how
they can be applied in your organization.
You will discover the
characteristics of effective performance indicators and learn to identify
leading and lagging indicators to provide warning signals on areas that
need attention. You will learn how to assess your own performance
management system and the steps involved in designing and implementing an
integrated performance management system. Finally, we will discuss the
importance of management reporting and reviews to close the learning loop
and produce results.
Pre-requisites:
This course is taught at an intermediate level. Participants should have
completed the course
Understanding
Financial Information,
Basic Cost
Concepts,
Strategic
Planning and the Budgeting Process
or their equivalent
before taking this course.
Pre-work: Not required.
Who should attend:
Senior
executives, vice presidents, directors, human resources professionals,
managers and supervisors in manufacturing or service industries,
entrepreneurs, business owners, controllers, CPAs, CMAs, accounting
managers and supervisors.
Course Objectives:
Upon completion of this seminar, you will be able to:
Course Content:
Linking
Strategy to Execution
- What are the performance measurement issues in
your organization?
- The link between planning and performance
management
- The use of strategy maps as a tool for
communicating and implementing strategy
- From performance measurement to performance
management
- Performance management models
- Balanced Scorecard
- Celemi Monitor
- Skandia Navigator
- Benchmarking
Identifying and Defining Performance Indicators
- Characteristics of effective performance measures
- Leading and lagging indicators
- How to identify performance measures
- Achieving strategic alignment
Designing
An Effective Performance Measurement System
Instructional method
used: Group-live
Recommended CPE:
7 credit hours
REGISTER |
